Mission and Vision

PANGO’S MISSION

“To revolutionise hotel bookings through an agent-access platform that empowers charities and educational institutions to raise funds effortlessly. By turning every stay into an opportunity for impact, we help fight poverty and support grassroots projects – making travel a simple yet powerful force for good.”

PANGO’S VISION

“To shape a future where travel drives social responsibility – connecting communities, advancing education, and championing sustainable change. We aspire to a world where every journey contributes to fairness and compassion.”

How PANGO Works in Support of

8.5% of your booking value will be allocated to .


Our Esteemed Partner

PANGO operates under a contractual agreement with Teldar Travel. All bookings and payments are processed directly by our partner. Once your stay is complete, PANGO invoices Teldar Travel and promptly forwards 8.5% of the booking value to .

 

PANGO’s After-Sales Service

We pride ourselves on delivering the reliability and care you expect from a trusted, well-established travel agency.

  • Instant Confirmation: Hotel vouchers are issued immediately, guaranteeing your reservation.
  • 24/7 Support: An emergency phone number is provided for assistance during your stay.
  • Feedback Welcome: Share your recommendations, compliments, or concerns via our Contact Us page. We aim to respond as quickly as possible.

 

PANGO’s Prices

Teldar Travel is a subsidiary of the Accor group. Alongside numerous independent hotels, you’ll often find competitive rates on Accor brands and various others.

However: Please note that PANGO may not always offer the lowest price for every hotel, room type, meal plan, date, or location. We recommend doing a quick comparison before booking to ensure you’ve secured the best deal.

 

PANGO’s Cancellation Policy

As with other types of online travel platforms, bookings may be refundable or non-refundable. This will be clearly indicated.

  • For refundable bookings, check the deadline for cancellation without penalty—usually just a few days before check-in.
  • To cancel, simply click Search my bookings and follow the instructions.

Please note: A 5% fee is retained to cover banking charges and administrative costs. The remaining 95% will be refunded to your account within minutes.

 

Thank You!

On behalf of and the PANGO Team