Fresh Perspectives on Travel
Choose a better future and join with us in our bold new enterprise. Together, we can make a difference.
Please contact us here to become one of our partners.
How PANGO works in support of *
10% of your booking will be distributed to *
PANGO’s after-sales service
PANGO offers you a service and assurances commensurate with a trusted, well-established travel agency. Instantaneous hotel vouchers provide a guarantee of reservation. You are provided with an emergency phone number in case immediate assistance is required during your stay.
Any of your recommendations, commendations, or complaints can be sent to PANGO via our Contact Us page. We will endeavour to get back to you as soon as possible.
PANGO’s prices
We encourage you to compare our prices. As well as contributing 10% of the booking to *, you can also make some amazing savings for yourself.
However! Please do not assume that PANGO is always cheaper for all hotels, all room types, all meal options and all dates. Before booking, we advise a little bit of research to ensure you have indeed identified a deal for yourself.
PANGO receives and displays multiple prices for the same room type from different supply agents. Simply click ‘BOOK NOW’ on the one indicating the lowest price.
PANGO’s cancellation policy
Almost all bookings made on our site are 95% refundable. Our refundable prices are comparable with the OTAs’ non-refundable prices. (By necessity, the 5% is held in order to cover banking charges and other processing and admin fees.)
Please carefully check the date by which you can cancel your booking without incurring extra penalties. This date is usually only a few days before check-in and is detailed on the hotel booking page. If you do need to cancel your booking, email us via our Contact Page by the date indicated.
Hotel load time
The hotels can sometimes take a noticeable time to load. Hundreds of thousands of hotels are checked via multiple sources to match your search criteria. We sometimes need to ask for a little patience. It should be worth the wait!
Multiple-room bookings
For the moment, we are unable to process bookings for more than one room at a time. If you are a group requiring more than one room for your stay, please repeat the process with separate bookings. If you are a larger party, requiring five or more rooms, we advise you to get in touch with us via our Contact Us page.
Thank you!!
On behalf of * and The PANGO Team
A note about our affiliate
Andrew Earle’s Holidays is an award-winning independent travel agency and partner in this social enterprise. They support PANGO’s back office with many of the logistical aspects. They do not have a customer-facing service for matters related to PANGO.
However, if you wish to contact Andrew Earle’s Holidays for help in booking a holiday beyond the scope of simply booking a hotel alone, they can help you with flights, cruises, villas, transfers, Disney, tours, etc. and wrap everything up with the hotels in a neat package.
